Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Business Development Specialist to join our Business Development Team. This individual will report into our Sr. Manager of Business Development and is responsible for building strong relationships with professional trade customers and executing a strategic sales approach to profitably grow sales across assigned accounts. This role supports the company’s mission to increase market share and deliver exceptional value to our customers, while negotiating bids, developing tailored solutions, closing sales, and resolving issues efficiently. If you enjoy managing the full sales cycle for a designated portfolio, identifying sales opportunities, and managing a dynamic pipeline, we want to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel within the continental U.S. up to 30% of the year, including to our Melville, NY headquarters up to 3 times per year for internal meetings and team building activities, to meet with potential clients, build relationships, and better understand their business needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt 

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: The estimated base salary range for this role is $75,000 - $95,000 per year, depending on experience and qualifications, plus a target bonus of up to 30% based on achievement of annual sales targets.

Responsibilities: 

• Sector Growth and Revenue Generation
  • Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies
  • Forge and nurture partnerships with new customers to generate additional revenue streams
  • Pursue leads and progress them through the sales cycle
• Market Analysis and Strategy Development
  • Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies
  • Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences
  • Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge
  • Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet
• Customer Engagement and Communication
  • Regularly engage with current and prospective customers via phone and email to understand their needs, answer inquiries, and resolve issues
  • Communicate with both new and existing customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap
• Collaboration and Reporting
  • Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management
  • Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records
  • Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations
• Negotiation and Bid Management
  • Manage the bid process for SupplyHouse.com from start to finish while ensuring compliance with contracts in the education and government sectors
  • Optimize bidding strategies and build partnerships to acquire the business of new customers

Requirements: 

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
• 3+ years of experience in Sales, Business Development, Account Management, or other related fields
• 2+ years of experience working with academic institutions and/or government organizations (e.g., co-ops and GPOs)
• Demonstrated ability to negotiate effectively and develop strong relationships
• Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation
• Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment
• Excellent communication, collaboration, and project management skills, with the ability to work effectively both independently and as part of a team
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)

Preferred Qualifications: 

• Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical
• Experience with Customer Relationship Management (CRM) software, such as Salesforce, for tracking customer outreach and sales leads 

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Category Manager to join our Merchandising Team. This individual will report into our VP of Merchandising to develop and execute category strategies that drive revenue, customer growth, and competitive differentiation. If you are eager to own product lifecycle management, assortment decisions, and category performance within assigned product areas, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $90,000 – $115,000 per year

Responsibilities: 

Category Strategy & Ownership

• Develop category strategies by analyzing industry trends, product assortments, customer insights, and competitive positioning.
• Determine new products and brands to launch that align with category goals and financial targets.
• Build deep expertise in designated product types, including functions, use cases, and customer applications.

Product & Vendor Management

• Lead product lifecycle management for new and existing items, including performance reviews and strategic adjustments.
• Manage vendor relationships, negotiate solutions, and evaluate vendor performance to optimize assortment and profitability.
• Conduct assortment reviews and recommend changes to improve category performance.

Cross‑Functional Leadership

• Collaborate with Marketing, Sales, Supply Chain, sand Finance to ensure category strategies are executed accurately and on time.
• Influence promotional planning, merchandising decisions, and product education strategies.

Market Research & Business Analysis

• Create product roadmaps, ROI analyses, and competitive assessments to support category planning.
• Use data and insights to recommend pricing, positioning, and promotional strategies.

Customer & Market Insights

• Gather customer feedback and market insights and translate them into actionable category improvements.
• Support sales growth through first‑to‑market ideas and strategic product positioning.
• Lead the development of product promotions and educational strategies for new and existing products.

Requirements: 

• Bachelor’s degree in Business, Marketing, Merchandising, or a related field, or equivalent professional experience
• 5+ years of experience in merchandising, category management, and product development
• Strong analytical and problem‑solving skills with the ability to interpret data and make informed recommendations
• Advanced experience in Microsoft Excel and retail systems
• Experience in leading remote team members
• Strong communication, collaboration, and project management skills
• Critical and creative thinking skills in dealing with an everchanging environment
• Statistical analysis and data manipulation skills
• Proven ability to prioritize and meet deadlines while remaining flexible in a high growth environment.
• Ability to work well both independently and in a team setting

Preferred Qualifications: 

• Experience leveraging AI tools (ex: ChatGPT, Claude, Copilot) to improve efficiency
• Experience working in an e-commerce environment and supporting related category management and merchandising strategy
• Hard parts knowledge in industry related fields (ex: HVAC/Heating, Electrical, Plumbing, Automotive, etc.)

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Director of Enterprise AI Adoption to lead the integration of artificial intelligence across our business operations. This is a pivotal leadership role at the intersection of technology, change management, and business strategy. This individual will be responsible for defining our enterprise AI roadmap, evangelizing adoption across departments, and ensuring AI-powered tools deliver measurable productivity and business value at scale. This opportunity is ideal for someone who combines a deep understanding of AI/ML capabilities with strong stakeholder management skills and a track record of driving technology adoption in complex, matrixed organizations.

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $205,000 – $295,000 per year

Responsibilities:

AI Strategy and Roadmap

• Develop and own the enterprise AI adoption strategy aligned with SupplyHouse's business objectives and long-term growth plans.
• Identify high-impact AI use cases across procurement, operations, sales, customer service, and finance, and prioritize based on ROI and feasibility
• Serve as the primary internal authority on enterprise AI tools, platforms, and best practices including large language models, agentic workflows, and AI-powered analytics
• Monitor the AI technology landscape and advise executive leadership on emerging opportunities and risks

People, Change Management, and Culture

• Design and execute enterprise-wide change management programs grounded in proven methodologies to drive sustained, high-quality AI adoption across all levels and functions
• Act as a culture carrier for AI transformation championing a mindset of curiosity, continuous learning, and responsible experimentation throughout the organization
• Build internal champions, AI ambassadors, and center-of-excellence structures to scale AI literacy and usage across every business unit
• Develop training curriculum, playbooks, and role-based enablement programs to upskill employees on AI tools and workflows at every level, from frontline staff to senior leadership
• Create psychological safety around AI adoption by proactively addressing employee concerns about job displacement, skill gaps, and the pace of change positioning AI as a tool that augments human capability rather than replaces it
• Partner closely with the Human Resources team to embed AI competency into hiring profiles, onboarding programs, performance frameworks, and career development pathways
• Lead executive communications, all-hands presentations, and town halls related to AI strategy, adoption milestones, and organizational impact
• Identify and mitigate human-side risks of AI adoption including change fatigue, resistance patterns, and inequitable access to enablement resources across teams

Cross-Functional Leadership

• Partner with department heads across IT, Operations, Human Resources, Legal, and Finance to embed AI into core business processes
• Collaborate with the IT and Data Engineering teams to ensure secure, compliant, and scalable AI infrastructure
• Manage relationships with external AI vendors, consultants, and technology partners
• Coordinate with Legal and Compliance teams to establish responsible AI governance policies, data privacy standards, and risk frameworks

Measurement and Optimization

• Define KPIs and success metrics for AI adoption initiatives and report progress to the C-suite and Board as needed
• Establish feedback loops and continuous improvement processes to optimize AI tool performance and user experience
• Build business cases and ROI models to justify AI investments and scale successful pilots enterprise-wide

Team Leadership

• Build, lead, and mentor a high-performing team of AI program managers, analysts, and change agents
• Foster a culture of experimentation, curiosity, and responsible innovation within the team and across the organization

Requirements: 

• Bachelor's degree in a related field
• 10+ years of progressive experience in technology strategy, digital transformation, or enterprise software adoption
• 5+ years in a leadership or director-level role with demonstrated experience managing cross-functional programs
• Hands-on experience with enterprise AI/ML tools
• Proven track record of designing and executing large-scale change management programs in complex organizations
• Exceptional executive communication and presentation skills; ability to translate technical concepts for non-technical stakeholders
• Strong analytical mindset with experience building business cases and measuring technology ROI

Who thrives in this role:

SupplyHouse is a people-first company with deep roots in the trades. We move fast, but we bring our teams along with us. The ideal candidate for this role is not just a technologist – they are a trusted colleague, a patient teacher, and a relentless advocate for making AI work for everyone, not just the tech-savvy individuals. You will succeed here if you:

• Lead with empathy and communicate change in ways that resonate with frontline workers and executives alike
• Are comfortable with ambiguity and energized by building something new in an organization that is still defining what AI means for its people
• Believe that culture and adoption are the hardest, and most important, parts of any technology transformation
• Listen before you prescribe, and take the time to understand the unique needs, fears, and motivations of each team you partner with
• Bring optimism and patience to resistance, treating skepticism as useful signal rather than an obstacle
• Hold yourself and your team accountable to outcomes, not just outputs (e.g.: adoption rates, workflow efficiency, and employee confidence matter more than tools deployed)

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new Director of Software Engineering in India to join our growing IT Team. This individual will report into our VP of IT and lead our engineering organization into its next phase of growth. This role is equal parts strategic leadership and hands-on influence, shaping how we build, scale, and deliver systems that power a high-impact e-commerce business. You’ll define the technical vision, develop strong engineering leaders, and ensure our platforms are reliable, scalable, and built for the future. If you enjoy influencing company-wide strategy through technology decisions, building and developing high performing Engineering teams, and solving complex challenges at scale in a fast-growing, customer-focused business, we’d love to hear from you!  

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 1:30 p.m. – 10:30 p.m. Indian Standard Time to ensure effective collaboration 

Base Salary: $65,000 – $92,000 USD per year

Responsibilities:

Shape the future of our technology

• Define and execute a multi-year engineering and architecture strategy aligned with company goals
• Guide system design and architectural decisions to support scalability, performance, and resilience
• Oversee Site Reliability Engineering to ensure operational excellence and system uptime

Lead and grow high-performing teams

• Manage and develop Engineering Managers and senior technical leaders
• Set clear expectations, provide coaching, and build a culture of accountability and growth
• Strengthen leadership bench through mentorship, succession planning, and hiring

Drive execution and delivery at scale

• Ensure consistent, high-quality delivery across multiple teams and large-scale initiatives
• Establish and track engineering metrics to improve performance, quality, and team health
• Own resource planning and align budgets to support strategic priorities

Partner across the business

• Collaborate closely with Product, Operations, and business leaders to prioritize work and deliver impact
• Align engineering efforts with customer needs and business outcomes

Build the future team

• Lead hiring efforts for Engineering Managers and senior engineers
• Develop and maintain a strong talent pipeline to support continued growth

Requirements: 

• 15+ years of progressive experience in software engineering, including 10+ years leading teams and managing managers
• Proven ability to influence senior stakeholders and align multiple teams around shared goals
• Experience designing and delivering complex, scalable systems in cloud environments
• Strong foundation in system design, architecture, and modern engineering best practices
• Technical depth across:
  • Backend: Java, Spring Boot, microservices architecture
  • Databases: MySQL, Oracle, Redis
  • Frontend: JavaScript, React, TypeScript, modern frameworks
  • Mobile: Flutter or native iOS/Android development
• Experience leveraging AI tools (e.g., ChatGPT, Copilot, Claude) to improve engineering productivity
• High-level proficiency of written and verbal communication in English

Preferred Qualifications:

• Experience leading or partnering closely with Site Reliability Engineering teams
• Familiarity with modern DevOps and infrastructure tools (Docker, Kubernetes, CI/CD, Linux/Unix, Nginx, Apache, ELK stack)
• Background in e-commerce, supply chain, or other high-transaction environments
• Masters or advanced degree in a technical or business field

Why work with us:  

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid time off and holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for an Electronic Data Interchange (EDI) Coordinator to join our Merchandising Execution Team. This individual will report into our Manager of Merchandising Execution and serve as the primary point of contact for all EDI operations. In this position, you will be responsible for vendor onboarding, transaction monitoring, issue resolution, and ensuring seamless integration between EDI, internal systems, and business operations. If you enjoy collaborating on system integrations, data mapping, and issue resolution, while ensuring accuracy and creating automations, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Non-Exempt 

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $71,000 – $88,500 per year

Responsibilities: 

• Coordinate configuration, testing, and maintenance of EDI transactions with external EDI provider and trading partners, including 850 (Purchase Orders), 855 (Purchase Order Acknowledgments), 856 (Advance Ship Notices), and 810 (Invoices).
• Proactively monitor daily EDI transmissions to identify failures, errors, or delays; investigate failed or rejected transactions and coordinate reprocessing with vendors, internal teams, and EDI provider to prevent operational disruptions.
• Serve as the primary liaison between internal teams, external vendors, and EDI partner and own day-to-day relationship with third-party EDI provider, including issue escalation, prioritization, and performance tracking.
• Lead end-to-end onboarding of new vendors into the EDI program, including requirements gathering, testing, validation, and go-live coordination.
• Develop, standardize, and maintain all EDI documentation, process guides, and support materials.
• Ensure accurate data flow between EDI platform, internal ERP system, and PO Management software.
• Work closely with Merchandising, IT, and Accounting teams to resolve data discrepancies, maintain seamless transaction flow, and promote EDI best practices across teams.
• Track EDI performance metrics, including error rates, vendor compliance, and onboarding timelines and use them to identify trends in transaction errors to recommend process improvements.

Requirements: 

• Bachelor's degree in Information Systems, Information Technology, Supply Chain Management, Business Administration, Operations Management, a related field, or equivalent work experience
• 2+ years of experience working with EDI systems, trading partner onboarding, and transaction lifecycle management
• Strong working knowledge of EDI document types (850, 855, 856, 810) and standard mapping processes
• Experience troubleshooting across multiple systems, including EDI platforms, ERP systems, and order/PO management tools
• Experience working with EDI service providers (LBMX, TrueCommerce, etc.)
• Strong analytical and problem-solving skills, especially in data troubleshooting
• Excellent communication skills for coordinating across external partners and internal departments
• Ability to manage multiple priorities in a fast-paced environment
• Ability to work well both independently and in a team setting
• Detail oriented mindset with strong organizational skills

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for an Electronic Data Interchange (EDI) Coordinator to join our Merchandising Execution Team. This individual will report into our Manager of Merchandising Execution and serve as the primary point of contact for all EDI operations. In this position, you will be responsible for vendor onboarding, transaction monitoring, issue resolution, and ensuring seamless integration between EDI, internal systems, and business operations. If you enjoy collaborating on system integrations, data mapping, and issue resolution, while ensuring accuracy and creating automations, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Non-Exempt 

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $71,000 – $88,500 per year

Responsibilities: 

• Coordinate configuration, testing, and maintenance of EDI transactions with external EDI provider and trading partners, including 850 (Purchase Orders), 855 (Purchase Order Acknowledgments), 856 (Advance Ship Notices), and 810 (Invoices).
• Proactively monitor daily EDI transmissions to identify failures, errors, or delays; investigate failed or rejected transactions and coordinate reprocessing with vendors, internal teams, and EDI provider to prevent operational disruptions.
• Serve as the primary liaison between internal teams, external vendors, and EDI partner and own day-to-day relationship with third-party EDI provider, including issue escalation, prioritization, and performance tracking.
• Lead end-to-end onboarding of new vendors into the EDI program, including requirements gathering, testing, validation, and go-live coordination.
• Develop, standardize, and maintain all EDI documentation, process guides, and support materials.
• Ensure accurate data flow between EDI platform, internal ERP system, and PO Management software.
• Work closely with Merchandising, IT, and Accounting teams to resolve data discrepancies, maintain seamless transaction flow, and promote EDI best practices across teams.
• Track EDI performance metrics, including error rates, vendor compliance, and onboarding timelines and use them to identify trends in transaction errors to recommend process improvements.

Requirements: 

• Bachelor's degree in Information Systems, Information Technology, Supply Chain Management, Business Administration, Operations Management, a related field, or equivalent work experience
• 2+ years of experience working with EDI systems, trading partner onboarding, and transaction lifecycle management
• Strong working knowledge of EDI document types (850, 855, 856, 810) and standard mapping processes
• Experience troubleshooting across multiple systems, including EDI platforms, ERP systems, and order/PO management tools
• Experience working with EDI service providers (LBMX, TrueCommerce, etc.)
• Strong analytical and problem-solving skills, especially in data troubleshooting
• Excellent communication skills for coordinating across external partners and internal departments
• Ability to manage multiple priorities in a fast-paced environment
• Ability to work well both independently and in a team setting
• Detail oriented mindset with strong organizational skills

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for an Executive Assistant that will provide high-level support to our CEO and C-suite team, ensuring seamless coordination of schedules, meetings, and communications. This individual will play a pivotal role in maintaining executive focus and organizational flow, with responsibilities spanning from managing sensitive information to facilitating key events and initiatives. With visibility across departments and involvement in high-level initiatives, this individual will have a direct impact and influence on the rhythm and success of the organization.

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY up to 12 times per year to support leadership and high-priority meetings. Additional travel may be required based on leadership and company needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST

Base Salary: $83,000 – $103,000 per year

Responsibilities: 

• ​​Organize and prepare for meetings, including gathering documents, attending to logistics, capturing meeting minutes, and following up on assigned action items
• ​​Keep the CEO apprised of time-sensitive and priority issues and help ensure appropriate follow-up​
• ​​Complete a variety of special projects, including preparing PowerPoint presentations, special reports, spreadsheets, and meeting agenda material​
• ​​Respond to and help prioritize meeting invitations, phone calls, messages, and other information flowing to the executive(s)​
• ​​Prepare, reconcile, and submit expense reports for C-suite members 
• ​​Maintain the highest degree of confidentiality, including management of sensitive records and documents for company executives​
• ​​Draft, review, and send communications on behalf of the CEO and other C-suite members​
• ​​Plan, organize, and execute board meetings, leadership meetings, office events, and other in-person company activities
• ​​Oversee corporate giving initiatives and manage the corporate giving budget​
• ​​Serve as back-up and support for NY Office Administrator in daily office activities, ensuring facilities are well-maintained and supplies are stocked​

Requirements:

• Bachelor's degree in Business or a related field (preferred)
• A minimum of ​​5 years of experience supporting a senior executive or team in a fast-paced environment
• ​​Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and comfortable with collaboration tools like Slack or Teams
• ​​Excellent written and verbal communication skills with the ability to convey information clearly and professionally
• ​​Strong time-management skills with a proven track record of meeting deadlines
• ​​Exceptional organization skills, with a knack for juggling multiple priorities and maintaining focus under pressure
• Proactive, detail-oriented self-starter who is resourceful and adept at solving problems
• ​​Collaborative team player with a friendly demeanor, capable of building productive working relationships at all levels of the organization
• ​​Energetic, adaptable, and eager to tackle new challenges, projects, and ideas
• ​​Strong judgment, effective prioritization skills, confidential, and ability to make well-informed decisions

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for an Enterprise Sales Representative (or a Business Development Specialist as we like to call it!) to join our Business Development Team. This individual will report into our Sr. Manager of Business Development and is responsible for building strong relationships with professional trade customers and executing a strategic sales approach to profitably grow sales across assigned accounts. This role supports the company’s mission to increase market share and deliver exceptional value to our customers, while negotiating bids, developing tailored solutions, closing sales, and resolving issues efficiently. If you enjoy managing the full sales cycle for a designated portfolio, identifying sales opportunities, and managing a dynamic pipeline, we want to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel within the continental U.S. up to 30% of the year, including to our Melville, NY headquarters up to 3 times per year for internal meetings and team building activities, to meet with potential clients, build relationships, and better understand their business needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt 

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: The estimated base salary range for this role is $75,000 - $95,000 per year, depending on experience and qualifications, plus a target bonus of up to 30% based on achievement of annual sales targets.

Responsibilities: 

• Sector Growth and Revenue Generation
  • Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies
  • Forge and nurture partnerships with new customers to generate additional revenue streams
  • Pursue leads and progress them through the sales cycle
• Market Analysis and Strategy Development
  • Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies
  • Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences
  • Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge
  • Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet
• Customer Engagement and Communication
  • Regularly engage with current and prospective customers via phone and email to understand their needs, answer inquiries, and resolve issues
  • Communicate with both new and existing customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap
• Collaboration and Reporting
  • Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management
  • Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records
  • Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations
• Negotiation and Bid Management
  • Manage the bid process for SupplyHouse.com from start to finish while ensuring compliance with contracts in the education and government sectors
  • Optimize bidding strategies and build partnerships to acquire the business of new customers

Requirements: 

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
• 3+ years of experience in Sales, Business Development, Account Management, or other related fields
• 2+ years of experience working with academic institutions and/or government organizations (e.g., co-ops and GPOs)
• Demonstrated ability to negotiate effectively and develop strong relationships
• Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation
• Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment
• Excellent communication, collaboration, and project management skills, with the ability to work effectively both independently and as part of a team
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)

Preferred Qualifications: 

• Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical
• Experience with Customer Relationship Management (CRM) software, such as Salesforce, for tracking customer outreach and sales leads 

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Head of Category Management (or Senior Manager, Category Management as we call it!) to join our Merchandising Team. This individual will report into our Vice President of Merchandising and will lead a team of Senior Category Managers, Category Managers, and Associates. This individual will provide strategic leadership for the Category Management function, overseeing category strategy, financial performance, vendor partnerships, and team development. They will also set long‑term team vision, drive enterprise‑level initiatives, and ensure category strategies align with organizational goals. If you're eager to partner closely with senior leadership, influence organizational priorities through data-driven insights and strategic recommendations, and make a company-wide impact, we'd love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. Additional travel may be required based on department and company needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST

Base Salary: $158,000 – $198,000 per year

Responsibilities:

• Strategic Leadership & Vision
  • Develop and own the long‑term category vision, ensuring alignment with company strategy and financial objectives
  • Identify enterprise‑level opportunities for growth, innovation, and competitive advantage
  • Establish category frameworks, processes, and best practices for the organization
• Team Leadership & Development
  • Lead, mentor, and develop a high‑performing category management team
  • Set performance expectations, provide coaching, and support career development
  • Foster a culture of accountability, collaboration, and strategic thinking
• Enterprise‑Level Category Management
  • Oversee category strategies across multiple product areas, ensuring consistency and strategic alignment
  • Approve major assortment decisions, vendor partnerships, and product launches
  • Drive cross‑category initiatives that improve customer experience and financial performance
• Vendor & Partner Strategy
  • Lead strategic vendor negotiations, joint business planning, and long‑term partnership development
  • Build relationships with key suppliers, industry partners, and executive‑level stakeholders
• Financial & Market Leadership
  • Own category financial performance, including revenue, margin, and profitability targets
  • Oversee category forecasting, financial modeling, and long‑range planning
  • Monitor market trends and competitive dynamics to inform strategic decisions
• Cross‑Functional & Executive Influence
  • Partner with senior leaders across Marketing, Sales, Supply Chain, Finance, and Operations to drive enterprise initiatives
  • Present category strategies, business cases, and performance updates to executive leadership
  • Influence organizational priorities through data‑driven insights and strategic recommendations

Requirements:

• Bachelor's degree in Business, Marketing, Merchandising, or a related field (or equivalent professional experience)
• ​8+ years of experience in merchandising, category management, and product development
• 3+ years of experience leading remote teams of Category Managers and demonstrated success driving strategic, financial, and operational outcomes
• Advanced statistical analysis and data manipulation skills with the ability to interpret data and make informed recommendations, including experience in Microsoft Excel and retail systems
• Strong executive presence, including interpersonal communication, project management, and collaboration
• Exceptional critical, strategic, and creative thinking skills while working in an everchanging environment
• Proven time management skills and ability to remain flexible in a high growth environment while leading strategy, influencing stakeholders, and driving financial results
• Ability to work well both independently and in a team setting

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Human Resources Manager to join our Fulfillment Human Resources Team. This individual will report into our Senior Manager, HR Fulfillment and will be responsible for overseeing daily HR functions, with a strong focus on internal customer support, people and culture initiatives, and driving HR functional excellence and continuous improvement. They will also partner closely with the General Manager, Leadership Team, and HR Department to foster a positive and productive work environment. If you’re passionate about making an impact and driving organizational success, we want to hear from you!

Role Type: Full-Time, Exempt

Location: Columbus, OH (on-site)

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST

Base Salary: $90,000 - $110,000 (annually)

Responsibilities:

• ​Build and maintain partnerships with the General Manager, Leadership Team, HR Department, and employees throughout the organization through regular collaboration and meetings​
• Collaborate with Talent Acquisition and maintain awareness of open positions to best prioritize staffing needs​​
• Coordinate orientation and onboarding sessions with new employees to process HR and benefits related paperwork in a timely manner​
• ​Maintain accurate employee timecards and records for all employees to ensure accurate payroll reporting  ​
• ​Organize company sponsored activities and events to encourage an environment that fosters teamwork and camaraderie​​
• ​Coach, train, and advise HR Associates and Leadership on HR best practices and changing employment topics/laws  ​
• ​Collaborate with the General Manager on aspects including, but not limited to hiring, training, assigning work, performance appraisals, disciplinary actions, and addressing employee relations issues
• ​Manage separations, analyze turnover data, and implement strategies to improve the employee experience
• Support HR Administrators and Generalists with people initiatives and employee questions as needed​​

Requirements:

• Associate's or Bachelor's degree in Human Resources or a related field
• ​​3 years of experience in Human Resources​ 
• ​​2 years of leadership experience​ (preferred)
• Experience working in a fulfillment center (preferred)
• ​​Proficiency in HRIS systems, recruitment platforms, and Microsoft Office​ 
• ​​Strong communication, organizational, and problem-solving abilities​ 
• ​Strong understanding of payroll, compliance, benefits programs, and HR systems
• ​Experience performing HR support in a warehouse environment

Travel:

The position will require travel to the corporate offices in Melville, NY 3 times a year

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness, all application materials, assessments, and interview responses must reflect your own original work. The use of AI tools, plagiarism, or any uncredited assistance is not permitted at any stage of the hiring process and may result in disqualification. We appreciate your honesty and look forward to seeing your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Local Operations Supervisor to join our growing Local Operations Team and Fulfillment Center network. This individual will report into our Assistant General Manager and is responsible for the oversight, development, and accountability of the local operations team. If you are looking for a career that will allow you to motivate team members and support management, we’d love to hear from you!

Job Type: Full-Time, Exempt

Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110

Schedule:  Monday through Friday, from 8:30am to 5:00pm EST

Salary: $65,000 – $81,000 per year 

Please note: Training for this position will be Monday through Friday, from 7:30am to 4:00pm EST for the first week! 

Responsibilities:

• Confirm daily routes and ensuring the Local Delivery Drivers are available to take orders
• Oversee Pickup Counter Associates in assisting customers on-site and during pickup counter hours of operations
• Assist Customer Service Team in Slack regarding anything related to Local Delivery and Pickup
• Communicate with Local Delivery Drivers while they are out on their routes
• Work with customers over the phone as it pertains to Local Delivery/Pickup orders
• Schedule new orders into WorkWave until cutoff times
• Ensure all vehicles are functioning properly and are up to date for maintenance
• Oversee waves, replenishment, picking and packing as it pertains to Local Delivery and Pickup orders
• Carry out supervisory responsibilities in conjunction with the warehouse General Manager, and accordance with SupplyHouse.com's policies and procedures
• Collaborate with the General Manager in aspects including but not limited to: hiring, training, assigning and directing work, appraising performance, disciplinary actions and addressing complaints/resolving issues
• Communicate all departmental personnel related issues to the warehouse General Manager prior to addressing team members to discuss the course of action

Requirements:

• High school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day
• 1–2 years of leadership experience in a fulfillment, warehouse, or distribution environment
• Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
• Demonstrated ability to train, coach, and develop associates to achieve departmental goals
• Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
• Strong understanding of safety practices and ability to promote a safe and compliant work environment
• Direct fleet, transportation, routing, or delivery management experience
• Gig platform familiarity

Preferred Qualifications: 

• Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
• Familiarity with performance management, including conducting feedback sessions and supporting employee development

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Maintenance Associate to join our growing Maintenance Team and Fulfillment Center network. This individual will report into our Maintenance Supervisor and is responsible for ensuring that the fulfillment center’s equipment and machinery are in good working order. If you are motivated and want to start a career with a rapidly growing company, we’d love to hear from you! 

Job Type: Full-Time, Non-Exempt

Location: 196,000 sq. ft. in Reno, NV at 9460 N. Virginia St., Suite C, Reno, NV 89506

Schedule:  Monday through Friday, from 8:00am to 4:30pm PST

Base Salary: $20.00 per hour (paid weekly)

Responsibilities:

• Perform routine preventive maintenance to ensure that machines/equipment are running smoothly 
• Inspect, operate, and test machinery/equipment
• Diagnose machine malfunctions and mechanical problems and determining how to correct the problems, check blueprints, repair manuals or parts catalogs as necessary
• Maintain and repair specialized machinery/equipment 
• Document type and costs of maintenance or repair work 
• Respond to emergency maintenance requests as needed 
• Adhere to safety policies and procedures to ensure a safe work environment  
• Maintain an organized and clean workspace
• All other duties as assigned by the Maintenance Supervisor and/or SupplyHouse.com management including but not limited to assisting in other departments throughout the fulfillment center and adhering to that department's expectations 

Requirements:

• High school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, voluntary time off, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible spending account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Stepping Up to Leadership professional development program
  • Company rewards and recognition program
  • And more!  
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on cross-training, internal mobility options, and Stepping Up to Leadership program.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our daily start-up meetings, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a National Account Manager (or a Business Development Specialist as we like to call it!) to join our Business Development Team. This individual will report into our Sr. Manager of Business Development and is responsible for building strong relationships with professional trade customers and executing a strategic sales approach to profitably grow sales across assigned accounts. This role supports the company’s mission to increase market share and deliver exceptional value to our customers, while negotiating bids, developing tailored solutions, closing sales, and resolving issues efficiently. If you enjoy managing the full sales cycle for a designated portfolio, identifying sales opportunities, and managing a dynamic pipeline, we want to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel within the continental U.S. up to 30% of the year, including to our Melville, NY headquarters up to 3 times per year for internal meetings and team building activities, to meet with potential clients, build relationships, and better understand their business needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt 

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: The estimated base salary range for this role is $75,000 - $95,000 per year, depending on experience and qualifications, plus a target bonus of up to 30% based on achievement of annual sales targets.

Responsibilities: 

• Sector Growth and Revenue Generation
  • Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies
  • Forge and nurture partnerships with new customers to generate additional revenue streams
  • Pursue leads and progress them through the sales cycle
• Market Analysis and Strategy Development
  • Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies
  • Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences
  • Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge
  • Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet
• Customer Engagement and Communication
  • Regularly engage with current and prospective customers via phone and email to understand their needs, answer inquiries, and resolve issues
  • Communicate with both new and existing customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap
• Collaboration and Reporting
  • Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management
  • Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records
  • Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations
• Negotiation and Bid Management
  • Manage the bid process for SupplyHouse.com from start to finish while ensuring compliance with contracts in the education and government sectors
  • Optimize bidding strategies and build partnerships to acquire the business of new customers

Requirements: 

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
• 3+ years of experience in Sales, Business Development, Account Management, or other related fields
• 2+ years of experience working with academic institutions and/or government organizations (e.g., co-ops and GPOs)
• Demonstrated ability to negotiate effectively and develop strong relationships
• Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation
• Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment
• Excellent communication, collaboration, and project management skills, with the ability to work effectively both independently and as part of a team
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)

Preferred Qualifications: 

• Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical
• Experience with Customer Relationship Management (CRM) software, such as Salesforce, for tracking customer outreach and sales leads 

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Pricing Analyst to join our Merchandising Team. This individual will report into our Pricing Team Lead and support category pricing strategy through analysis, recommendations, and execution of retail price changes. In this position, you will analyze data, identify trends, and translate insights into clear recommendations. If you are passionate about strategy and execution, while evaluating pricing opportunities and supporting informed decision-making, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $70,000 – $85,000 per year

Responsibilities: 

• Analyze pricing performance, margin impact, and competitive positioning.
• Prepare recommendations and insights to support category pricing strategy.
• Support retail price change decisions through data-driven analysis and scenario evaluation.
• Execute approved retail price changes accurately and on time.
• Work closely with Category Pricing Leads and Category Managers on pricing initiatives
• Validate pricing changes post-launch to ensure accuracy and expected impact.
• Monitor market trends and competitor pricing to identify risks and opportunities
• Build and maintain pricing reports and dashboards to track performance.
• Surface insights related to pricing effectiveness, margin movement, and competitive shifts.
• Ensure compliance with minimum advertised price (MAP) policies set forth by manufacturers

Requirements: 

• Bachelors degree in Finance, Merchandising, Economics, Math, or a related field
• Strong quantitative analysis skills, including pricing models, elasticity analysis, and margin optimization
• Advanced Excel skills (pivot tables, lookups, financial modeling) for large-scale data analysis
• Knowledge of pricing strategies, including cost-plus and competitive pricing approaches
• Ability to evaluate market dynamics, competitive positioning, and demand drivers to inform pricing decisions
• Experience working with large datasets and translating insights into actionable business recommendations
• Understanding of financial metrics and ability to assess pricing impact on revenue, margin, and profitability
• Strong problem-solving and critical thinking skills with high attention to detail and data accuracy
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Effective communication skills, with the ability to present insights to cross-functional teams (e.g., Merchandising, Planning, Finance)

Preferred Qualifications: 

• 1+ years of experience in Pricing, Finance, Merchandising, or a related field
• Familiarity working with data extraction, visualization, and analysis tools such as SQL, Python, R, and/or PowerBI
• Experience leveraging AI tools (ex: ChatGPT, Claude, Copilot) to improve efficiency
• Experience working in an e-commerce environment and supporting related pricing and merchandising strategy

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service. 

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. 

Through an Employer of Record (EOR), we are looking for a new Principal Backend Engineer in India to join our growing IT Team. This individual will report to our Sr. Director of IT, serve as a technical leader and system architect, guiding the design and delivery of scalable, reliable, and high-performance solutions across our e-commerce and internal platforms. You’ll partner closely with senior leaders to define the long-term engineering vision and lead initiatives that strengthen system performance, scalability, and reliability. If you’re an experienced technical leader who thrives on collaboration, mentorship, and building solutions that power business growth, we’d love to hear from you! 

Role Type: Full-Time 

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration   

Base Salary: $50,000 - $60,000 USD per year

Responsibilities: 

• Technical Strategy & Architecture 
  • Architect end-to-end software solutions using modern frameworks and design patterns aligned with scalability, performance, and maintainability goals. 
  • Lead system design discussions for high-traffic applications, ensuring robust architecture for business-critical services. 
  • Evaluate, recommend, and implement architectural improvements to enhance scalability, observability, and resilience. 
  • Define and uphold best practices for code quality, security, accessibility, and data privacy compliance. 
• Project Leadership 
  • Lead complex, cross-functional projects from concept to delivery, aligning engineering solutions with business needs. 
  • Collaborate with product and business teams to define technical vision and ensure cohesive project execution. 
  • Oversee the technical implementation of new features and services, ensuring efficient use of system resources and infrastructure. 
• System Engineering & Optimization 
  • Build and maintain distributed systems using Spring Boot microservices, Docker, and Kubernetes. 
  • Design and optimize high-performance databases using MySQL and Oracle, leveraging indexing and tuning for efficiency. 
  • Implement and manage Redis for caching, Eureka Server for service registration, and the ELK Stack for monitoring and analytics. 
  • Configure Nginx and Apache for load balancing and high availability across production systems. 
• DevOps & Reliability Engineering 
  • Own and maintain CI/CD pipelines using Jenkins for automated builds, testing, and deployments. 
  • Ensure system health and stability through proactive monitoring, logging, and alerting strategies. 
  • Drive improvements in deployment automation, infrastructure as code, and site reliability practices. 
• Leadership & Collaboration 
  • Act as a technical advisor and mentor, helping develop engineers’ skills in architecture, design, and problem-solving. 
  • Conduct code and design reviews to maintain engineering excellence. 
  • Collaborate effectively with senior leadership and cross-departmental stakeholders to influence company-wide technical initiatives. 
  • Foster a culture of innovation, ownership, and accountability across the engineering organization. 

Requirements: 

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or related field.  
• 10+ years of experience in enterprise-level software development. 
• Advanced proficiency in: 
  • Java, Spring Boot, Microservices Architecture 
  • MySQL, Oracle, and Redis 
  • React and modern front-end frameworks 
  • Docker, Kubernetes, Jenkins CI/CD 
  • Linux/UNIX, Nginx, Apache, and ELK Stack 
• Deep understanding of data structures, algorithms, and system design principles. 
• Proven ability to architect and deliver complex backend systems and mentor technical teams. 
• Strong collaboration skills with the ability to influence senior leaders and align multiple teams toward shared goals. 

Preferred Qualifications:

• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.)

Why work with us:  

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid casual and sick leave, plus country-specific holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives!  
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.  
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.   
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.  

Check us out and learn more at https://www.supplyhouse.com/our-company!   

Additional Details:  

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.    
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.  
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. 
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain. 

What is an Employer of Record (EOR)?

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.

Real people. Real service. 

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. 

Through an Employer of Record (EOR), we are looking for a new Principal Backend Engineer in India to join our growing IT Team. This individual will report to our Sr. Director of IT, serve as a technical leader and system architect, guiding the design and delivery of scalable, reliable, and high-performance solutions across our e-commerce and internal platforms. You’ll partner closely with senior leaders to define the long-term engineering vision and lead initiatives that strengthen system performance, scalability, and reliability. If you’re an experienced technical leader who thrives on collaboration, mentorship, and building solutions that power business growth, we’d love to hear from you! 

Role Type: Full-Time 

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration   

Base Salary: $50,000 - $60,000 USD per year

Responsibilities: 

• Technical Strategy & Architecture 
  • Architect end-to-end software solutions using modern frameworks and design patterns aligned with scalability, performance, and maintainability goals. 
  • Lead system design discussions for high-traffic applications, ensuring robust architecture for business-critical services. 
  • Evaluate, recommend, and implement architectural improvements to enhance scalability, observability, and resilience. 
  • Define and uphold best practices for code quality, security, accessibility, and data privacy compliance. 
• Project Leadership 
  • Lead complex, cross-functional projects from concept to delivery, aligning engineering solutions with business needs. 
  • Collaborate with product and business teams to define technical vision and ensure cohesive project execution. 
  • Oversee the technical implementation of new features and services, ensuring efficient use of system resources and infrastructure. 
• System Engineering & Optimization 
  • Build and maintain distributed systems using Spring Boot microservices, Docker, and Kubernetes. 
  • Design and optimize high-performance databases using MySQL and Oracle, leveraging indexing and tuning for efficiency. 
  • Implement and manage Redis for caching, Eureka Server for service registration, and the ELK Stack for monitoring and analytics. 
  • Configure Nginx and Apache for load balancing and high availability across production systems. 
• DevOps & Reliability Engineering 
  • Own and maintain CI/CD pipelines using Jenkins for automated builds, testing, and deployments. 
  • Ensure system health and stability through proactive monitoring, logging, and alerting strategies. 
  • Drive improvements in deployment automation, infrastructure as code, and site reliability practices. 
• Leadership & Collaboration 
  • Act as a technical advisor and mentor, helping develop engineers’ skills in architecture, design, and problem-solving. 
  • Conduct code and design reviews to maintain engineering excellence. 
  • Collaborate effectively with senior leadership and cross-departmental stakeholders to influence company-wide technical initiatives. 
  • Foster a culture of innovation, ownership, and accountability across the engineering organization. 

Requirements: 

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or related field.  
• 10+ years of experience in enterprise-level software development. 
• Advanced proficiency in: 
  • Java, Spring Boot, Microservices Architecture 
  • MySQL, Oracle, and Redis 
  • React and modern front-end frameworks 
  • Docker, Kubernetes, Jenkins CI/CD 
  • Linux/UNIX, Nginx, Apache, and ELK Stack 
• Deep understanding of data structures, algorithms, and system design principles. 
• Proven ability to architect and deliver complex backend systems and mentor technical teams. 
• Strong collaboration skills with the ability to influence senior leaders and align multiple teams toward shared goals. 

Preferred Qualifications:

• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.)

Why work with us:  

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid casual and sick leave, plus country-specific holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives!  
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.  
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.   
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.  

Check us out and learn more at https://www.supplyhouse.com/our-company!   

Additional Details:  

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.    
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.  
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. 
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain. 

What is an Employer of Record (EOR)?

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Program Manager, Fulfillment Operations to join our corporate Operations Team. This individual will report into our Manager of Program Management and lead critical facility buildout and automation initiatives across SupplyHouse's fulfillment network. They will own end-to-end project execution for new FC launches, relocations, and automation system deployments, coordinating closely with Operations, IT, Finance, and external vendors to deliver on scope, schedule, and budget. If you have a strong background in warehouse operations, capital project management, or supply chain engineering and thrive in a highly cross-functional environment with significant ambiguity, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position will require travel up to 15% of the year, including to our Melville, NY headquarters up to 3 times per year for internal meetings and team-building activities, as well as travel to our on-site fulfillment locations. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open. 

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $82,000 – $103,000 per year

Responsibilities: 

• Lead project planning and execution for large-scale fulfillment center buildouts, including greenfield facility launches and FC moves from inception through go-live
• Own end-to-end coordination of automation system deployments (goods-to-person, conveyor/sortation, WMS integration) in partnership with automation vendors and internal IT
• Define project scope, milestones, resource requirements, and success metrics; maintain detailed project plans and hold workstream owners accountable to timelines
• Partner closely with internal teams (Operations, Supply Chain, IT, Finance, HR, etc.) to align project objectives and drive seamless execution
• Partner with Operations, Finance, and Real Estate to develop and maintain capital and labor models supporting facility investment decisions
• Manage vendor relationships and deliverables across automation, construction, and equipment partners; escalate risks and hold vendors to contractual commitments
• Facilitate cross-functional communication across Operations, Supply Chain, IT, and Finance to ensure alignment on project status, risks, and decisions
• Identify and mitigate project risks; proactively surface issues to leadership with clear options and recommendations
• Conduct post-launch performance reviews to validate throughput, labor, and cost assumptions against design targets; feed lessons learned into future facility design
• Support continuous improvement initiatives across the fulfillment network in partnership with the CI team
• Develop and maintain operational and financial models (volume projections, labor planning, capacity utilization) to support facility design and investment decisions
• Serve as a liaison between technical teams and non-technical stakeholders to ensure clear communication and expectations
• Build and maintain performance measurement programs for automation systems across the fulfillment network, translating system data into actionable operational reporting
• Lead ROI tracking and validation for automation investments, including methodology development and ongoing reporting
• Own continuous post-launch performance measurement, including tracking actuals vs. design targets, managing an improvement backlog, and driving accountability across operations, vendor, and leadership teams

Requirements: 

• Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or related field
• 3+ years of program management experience in a supply chain, fulfillment, warehouse operations, or related distribution/logistics field
• Experience managing large-scale capital programs/projects ($5M+) including vendor contracts and equipment procurement
• Experience managing cross-functional projects with simultaneous workstreams across Operations, IT, Finance, and external partners

Preferred Qualifications: 

• Direct on-site fulfillment or warehouse operations experience
• Experience with greenfield facility buildouts or large-scale FC relocations
• Familiarity with WES/WCS integration and automation vendor management
• Experience with project management tools and methodologies (PMP, Agile, or equivalent)
• Experience in e-commerce or distribution environment
• Experience building KPI frameworks or performance dashboards in a fulfillment, warehouse, or distribution environment
• Experience working with WES, WCS, or WMS data to support operational reporting
• Proficiency in Excel, SQL, or BI tools (Power BI, Tableau, or equivalent)

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Safety Supervisor to join our growing OH Fulfillment Center network. This individual will report into our Assistant General Manager and is responsible for developing, implementing, and maintaining comprehensive workplace safety programs across the fulfillment center. This role identifies contributing factors that interfere with workplace safety and operational performance, ensures compliance with federal, state, and local regulatory requirements, investigates incidents, trains associates on safe work practices, and fosters a proactive culture of safety throughout all departments and shifts.

Job Type: Full-Time, Exempt

Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110

Schedule: Monday through Friday, from 9:00am to 5:30pm EST

Base Salary: $65,000 – $81,000 per year 

Please note: Training for this position will be Monday through Friday, from 7:30am to 4:00pm EST for the first week!

Responsibilities:

• Develop, implement, and continuously improve the fulfillment center’s safety programs, policies, and standard operating procedures in alignment with OSHA, EPA, all network sites, and other applicable regulations
• Conduct daily, hands-on safety audits, floor walks, and hazard assessments across all departments and shifts; actively monitor team member conformity, physically inspect equipment, racking, and workstations for unsafe conditions, and drive timely corrective actions
• Maintain accurate and up-to-date safety records, including OSHA 300 logs, inspection reports, training records, and incident documentation
• Ensure proper storage, labeling, and handling of hazardous materials; partner with leadership to develop and enforce PPE standards and usage policies across all departments
• Lead hands-on investigations of all workplace injuries, near-misses, and property damage incidents at the scene; identify root causes and implement preventive measures
• Create and administer accident prevention plans, emergency response procedures, and evacuation drills; collaborate with HR on workers’ compensation cases, return-to-work programs, and case management
• Track, analyze, and report on safety metrics, incident reports, and corrective action trends; present findings and recommendations to leadership on a regular cadence
• Proactively walk all areas of the facility to identify and immediately address unsafe behaviors, conditions, or equipment; suggest corrective solutions and escalate as necessary
• Conduct in-person PIT observations on the floor; document operator performance, coordinate evaluations and re-evaluations, and partner with the Training Supervisor to facilitate coaching, retraining, or corrective action as needed
• Investigate PIT-related incidents, near-misses, and equipment damage; maintain PIT certification records, review pre-shift inspection compliance, and address unsafe operating trends in real time
• Design and deliver safety onboarding for all new hires and facilitate ongoing training, toolbox talks, and refresher sessions for all associates and supervisors; maintain and update training curriculum to reflect regulatory changes and evolving best practices
• Lead the Safety Committee and prepare and present safety-related materials in bi-monthly leadership meetings to build safety competency across departments
• Promote a safety-first culture through a consistent, visible, floor-level presence; engage associates directly through recognition programs and open communication channels for reporting concerns
• Organize and oversee First Aid, AED, and CPR certification programs for all leadership team members; maintain certification records, track renewal schedules, and coordinate training with qualified providers to ensure continuous compliance
• Serve as the primary point of contact for OSHA inspections, regulatory inquiries, and third-party safety audits; prepare and submit required regulatory reports and OSHA recordkeeping filings
• Stay current on changes to federal, state, and local safety regulations; communicate impacts, update policies and procedures, and coordinate with facilities and operations to ensure all equipment, racking, fire systems, and infrastructure meet applicable safety codes
• Partner with department managers, HR, and senior leadership to integrate safety priorities into daily operations
• Participate hands-on in the evaluation and safe design of new processes, equipment layouts, or facility changes before and during implementation
• Represent SupplyHouse’ safety standards with vendors, contractors, and visitors on-site; coordinate with other departments and network fulfillment centers on safety processes and best practices
• Attend HR Leadership meetings bi-monthly and off-site Safety Council meetings monthly to stay current on industry trends and regulatory updates
• Lead by example, demonstrating safe behaviors and reinforcing accountability at all levels of the organization

Requirements:

• High school diploma or GED equivalent
• 3-5 years of progressive safety experience in a warehouse, distribution, or fulfillment center environment, with direct, hands-on responsibility for floor-level safety oversight
• Demonstrated knowledge of OSHA General Industry standards (29 CFR 1910) and recordkeeping requirements
• OSHA 30-Hour General Industry certification
• Hands-on experience operating and overseeing Powered Industrial Trucks (PIT), including forklifts, reach trucks, order pickers, and pallet jacks; must be trained and certified on all PIT equipment used in the fulfillment center, with the ability to conduct evaluations, observe operators in real time, and hold associates accountable to safe operating standards
• Demonstrated knowledge of fulfillment center equipment safety, including conveyor systems, sortation equipment, racking structures, and automated material handling systems
• Proven experience conducting incident investigations, root cause analyses, and implementing corrective actions
• Experience developing and delivering safety training programs for a diverse, high volume workforce across a range of equipment types
• Fundamental understanding of inventory, supply chain, and logistics concepts
• Strong analytical skills with the ability to track metrics, identify trends, and present data-driven recommendations
• Excellent verbal and written communication skills; ability to effectively communicate safety concepts at all organizational levels
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and safety management systems
• Strong problem-solving, time management, and organizational skills; strong attention to detail
• Ability to work independently, multitask, and follow process and standard procedures
• Ability to work flexible hours, including occasional evenings or weekends, to support all shifts
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Preferred Qualifications: 

• OSHA 510 or CSP/ASP designation
  
• Experience managing safety programs across multiple shifts or departments simultaneously
  
• Familiarity with ergonomics programs, conveyor systems, sortation equipment, and automated material handling equipment safety
  
• Experience with environmental compliance programs (air, water, hazardous waste)
  
• Prior experience collaborating with HR on workers’ compensation and return-to- work programs

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

SupplyHouse.com, an innovative e-commerce heating, plumbing, and HVAC supply company, we are searching for a Total Rewards Manager who will be responsible for designing, administering, and continuously improving SupplyHouse's benefits, leaves, compensation, and wellness programs. This role leads a small team and serves as the subject matter expert across all total rewards functions, ensuring our programs are competitive, compliant, and aligned with the company's people strategy. The ideal candidate brings both strategic vision and operational rigor, and is comfortable partnering across HR, Finance, and senior leadership.  If you’re passionate about making an impact and driving organizational success, we want to hear from you!

This is a remote-based role within select states in the United States. At this time, we are only able to employ those located in the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position will require travel to our NY office headquarters up to three times per year for internal meetings and team-building activities. The cost of travel for employees out of the area will be covered by the company. Additionally, our offices are always available for staff to use as much as desired.

A company laptop and other necessary equipment will be provided along with a $250 stipend for your work from home space.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST

Base Salary: $116,798 - $145,997 (annually)

Responsibilities:

• ​Lead administration and continuous improvement of the company’s full benefits portfolio, including health, dental, vision, life, disability, FSA, HSA, 401(k), wellness, and voluntary benefit programs.  ​
• Evaluate market trends, employee feedback, utilization data, and business needs to identify new benefit offerings and enhance existing programs. ​​
• Serve as the primary subject matter expert for employees, people leaders, and HR partners on benefits, retirement, and leave-related matters.  ​
• ​Lead open enrollment planning and execution, including employee communications, education materials, system readiness, and post-enrollment support.   ​
• ​Support the Sr. Manager in leading the 401(k) committee; coordinate governance, annual processes, and audit preparation.  ​​
• ​Oversee annual wellness initiatives, health insurance utilization, wellness budgets, and the Financial Wellness program. ​
• ​Ensure benefits programs comply with applicable federal and state regulations including ACA, ERISA, HIPAA, COBRA, and FMLA 
• ​Identify opportunities to improve benefits processes, systems, and employee experience in alignment with Total Rewards strategy. 
• Oversee leave of absence administration and serve as escalation point for complex leave cases 
• ​Lead, coach, and develop a team of benefits and total rewards professionals; set priorities and performance expectations, conduct performance reviews, and build team capability through targeted development plans.  
• ​Execute and administer the compensation strategy set by the Sr. Manager, including maintaining salary structures, career ladders, and pay bands; surface recommended changes based on market data and internal equity analysis.  
• Conduct market pricing and salary benchmarking; recommend market-based and merit/equity adjustments to maintain competitive and equitable pay.  
• Administer the annual compensation cycle (merit, bonus, and incentive planning), including data preparation, budget modeling support, manager guidance, and communication of personal compensation statements. 
• Monitor pay transparency and pay-disclosure law requirements across applicable states (e.g., CA, CO, NY, WA, IL); conduct pay equity analyses and present findings and recommended actions to the Sr. Manager for review and decision.  
• Partner with Payroll, HRIS, Finance, and HR teams to ensure accurate administration, data integrity, process efficiency, and a seamless employee experience.  
• Assist in executing department projects as assigned.

Scope:

The Total Rewards Manager directly manages 5 team members: 2 Benefits Specialists, 1 Compensation Manager (who oversees 1 Compensation Analyst), 1 Leave Specialist and 1 Leave Associate — for a total team of 6. This role is responsible for the day-to-day administration, execution, and continuous improvement of SupplyHouse's benefits, compensation, and leave programs, ensuring operational accuracy, compliance, and a strong employee experience across all locations. The Manager serves as the primary people leader and subject matter expert for the team, setting performance expectations and building team capability, while partnering closely with the Sr. Manager on strategy, vendor decisions, and program design. 

Requirements:

• Bachelor's degree 
• ​​5+ years of progressive experience in total rewards, benefits, or compensation, including at least 2 years in a leadership role 
• ​​Strong experience administering broad-based employee benefits programs, including health, welfare, retirement, wellness, and leave programs. 
• Strong working knowledge of benefits and leave compliance frameworks (ACA, ERISA, HIPAA, COBRA, FMLA) and applicable state pay transparency and pay equity laws.  
• Demonstrated ability to evaluate program effectiveness, analyze data, and make recommendations based on utilization, cost, and employee experience.  
• ​Strong vendor management, communication, and relationship-building skills.  ​
• ​Sound judgment and discretion managing sensitive and confidential employee information. 
• ​Strong attention to detail and accuracy in managing sensitive data 
• Proficiency with Microsoft Office (advanced Excel) and hands-on experience with a major HRIS (e.g., Workday, ADP, UKG, or Paylocity) and benefits administration systems.  

Preferred Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or similar field 
• Professional certification such as CEBS, CBP, CCP, PHR, SPHR, SHRM-CP, or SHRM-SCP.  
• Experience supporting multi-state workforce 
• Experience with benefits benchmarking, vendor implementation, or benefits enhancement initiatives.  
• Experience administering self-insured medical plans and serving on a 401(k) investment or fiduciary committee.  
• Experience designing or administering incentives, bonus, or equity compensation programs.  

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness, all application materials, assessments, and interview responses must reflect your own original work. The use of AI tools, plagiarism, or any uncredited assistance is not permitted at any stage of the hiring process and may result in disqualification. We appreciate your honesty and look forward to seeing your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Training Supervisor to join our growing OH Fulfillment Center network. This individual will report into our Assistant General Manager and is responsible for designing, delivering, and managing employee training programs across the fulfillment center. This role identifies skill gaps, develops engaging curricula, participates in new hire orientation and onboarding, and reinforces workplace safety standards to maximize productivity and promote a culture of continuous learning and operational excellence.

Job Type: Full-Time, Exempt

Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110

Schedule:  Monday through Friday, from 9:00am to 5:30pm EST

Base Salary: $65,000 – $81,000 per year 

Please note: Training for this position will be Monday through Friday, from 7:30am to 4:00pm EST for the first week!

Responsibilities:

• Design, implement, and evaluate effective onboarding, upskilling, and compliance training programs aligned with organizational goals
• Coordinate and deliver training for new hires and re-training for existing team members to ensure SOPs are followed and observed
• Participate in new hire orientation, reinforcing workplace safety methods and introducing company processes, and performance expectations
• Manage all instructor-led training and facilitate new hire roundtables and train-the-trainer sessions
• Develop and distribute surveys, interviews, and questionnaires; facilitate the creation of interactive training content and assessments
• Conduct regular training needs assessments to identify skill gaps across departments
• Lead collaborative meetings with leadership to determine training needs and develop an administration process
• Contribute recommendations for continuous learning and development needs; identify enhancements to current training curriculum to generate higher productivity, accuracy and safety
• Crosstrain in various fulfillment center departments to perform multiple distribution-related functions and ensure well-rounded program design
• Develop and maintain training documentation and records to track training compliance and implementation of best practices
• Ensure all training materials, SOPs, and online resources are accurate and up-to-date
• Monitor and track employee progress throughout the training lifecycle; analyze feedback and measure the effectiveness of training modules
• Lead informational meetings to prepare and educate team members on new processes and procedures
• Immediately address all personnel and performance-related incidents that arise
• Coordinate with other departments on processes and procedures to align on communication and best practices
• Attend and participate in site Leadership meetings
• Lead by example and maintain professional standards in the workplace at all times

Requirements:

• High school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day
• 2-4 years of experience in instructional design, corporate training, or a supervisory/leadership role in a fulfillment, warehouse, or distribution environment
• Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
• Demonstrated ability to train, coach, and develop associates to achieve departmental goals
• Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
• Strong understanding of safety practices and ability to promote a safe and compliant work environment
• Fundamental understanding of inventory, supply chain, and logistics concepts
• Proficiency with Microsoft Office applications (Word, Outlook, and Excel)
• Strong problem-solving and time management skills; strong attention to detail
• Superior verbal and written communication skills
• Ability to work independently, multitask, and follow process and standard procedures

Preferred Qualifications: 

• Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
• Familiarity with performance management, including conducting feedback sessions and supporting employee development
• Experience with Learning Management Systems (LMS) or e-learning content development tools

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, voluntary time off, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible spending account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Stepping Up to Leadership professional development program
  • Company rewards and recognition program
  • And more!  
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on cross-training, internal mobility options, and Stepping Up to Leadership program.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our daily start-up meetings, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Value Added Services (VAS) Associate to join our growing Inventory Control Team and Fulfillment Center network. This individual will report into our Inventory Control Supervisor and is responsible for executing kitting, assembly, packaging, labeling, and inventory rework activities within the Inventory Control department. This role ensures that inventory impacted by promotions, internal process corrections, or quality initiatives is accurately modified, documented, and returned to available stock while maintaining high standards of inventory integrity and quality control. If you are motivated and want to start a career with a rapidly growing company, we’d love to hear from you! 

Job Type: Full-Time, Non-Exempt

Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110

Schedule: Monday through Friday, from 11:00am to 7:30pm EST

Base Salary: $20.00 per hour (paid weekly)

Responsibilities:

• Assemble and package kits by combining multiple products, components, or promotional materials according to defined work instructions
• Perform inventory rework resulting from internal process corrections, quality holds, labeling errors, packaging updates, or operational changes
• Repackage, relabel, or reconfigure products to meet updated internal standards or customer requirements
• Locate, pull, stage, and return inventory components accurately to support VAS and rework activities
• Verify correct item numbers, quantities, and product condition prior to assembly or rework
• Apply barcodes, pricing labels, and internal identification tags in accordance with company standards
• Inspect completed kits and reworked items to ensure accuracy, completeness, and proper packaging integrity
• Identify and report discrepancies, shortages, or damaged inventory discovered during VAS activities
• Prepare and insert required documentation such as packing lists, instruction sheets, or internal reference materials
• Maintain accurate production and rework documentation and communicate inventory adjustments to leadership
• Maintain organized and clearly segregated work areas for active projects, completed kits, and inventory pending rework or disposition

Requirements:

• High school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Preferred Qualifications: 

• 1+ years of warehouse, inventory control, assembly, or fulfillment experience
• Experience performing kitting, labeling, or light assembly
• Experience working in a fast-paced warehouse environment

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, voluntary time off, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible spending account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Stepping Up to Leadership professional development program
  • Company rewards and recognition program
  • And more!  
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on cross-training, internal mobility options, and Stepping Up to Leadership program.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our daily start-up meetings, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.